Mumbai, India – The 3rd Edition of the Credit & Collections Summit & Awards India 2025, held on June 17–18, 2025, at ITC Maratha, Mumbai, witnessedgroundbreaking attendance and overwhelming appreciation from India’s financial, fintech, and legal sectors. Organized by The Future Event Media & Production and Presented by Credgenics, the summit brought together over 500+ senior attendees, 45+ distinguished speakers, 40+ cutting-edge solution providers, and hosted a 100+ strategic 1:1 meeting.
Credgenics, the event’s presenting partner isIndia’s leading AI-powered full stack collections platform, trusted by over 150 Banks, NBFCs, HFCs,FinTech lenders, and ARCs.Credgenics’solutions that cover the end-to-end collections lifecycle, bring together the power of predictive and generative AI to help lenders drive smarter, faster recoveries across retail and MSME portfolios. It is playing a pivotal role in digitally transforming debt recovery operations across the industry.
Joined as a Platinum Partner, Vymo added further depth to the summit’s vision. Powering 400,000+ sales professionals across 65+ top financial institutions including AXA and HDFC Bank, Vymo enhances sales productivity through AI-driven insights. Recognized by Gartner and Forrester, with a high Net Promoter Score (NPS) of 61 and over $45M in funding, Vymo stands out as a leading, award-winning SaaS platform trusted by the financial industry.
Built around the central theme “Digital-first Strategy in a Fast-changing Landscape,” the summit was a dynamic convergence of technology, policy, and credit leadership. It featured deep discussions on transforming collections through AI, legal-tech, compliance, and field-force management, while supporting broader financial inclusion across India.
Importantly, the summit also saw active participation from major government entities such as the Ministry of Finance, the Ministry of Communications (Aadhaar/UIDAI), and the Income Tax Department, marking it as one of the few industry events that bridged the public-private divide to shape India’s credit future.
Key Sessions and Themes Discussed
- Future-Ready Collections Ecosystems: Focused on enabling inclusive, agile, and data-driven frameworks for India’s financial services landscape.
- AI in Credit & Recovery: Discussed how artificial intelligence, automation, and behavioral analytics optimize debt recovery, enhance customer engagement, and predict repayment behavior.
- Digital Identity & Aadhaar-Based Authentication: Highlighted secure, scalable solutions for borrower verification and KYC modernization.
- LegalTech & Compliance Synergy: Addressed how legal automation and regulatory alignment can improve dispute resolution, reduce NPAs, and maintain ethical recovery practices.
- Human + Machine Collaboration: Stressed how digital tools, when combined with human empathy, can create a customer-first, efficient recovery environment.
Notable Speakers Included
- Dr. Megha Bhargava – Additional Commissioner, Income Tax, Ministry of Finance
- Sumnesh Joshi – Deputy Director General, Ministry of Communications
- Anukriti Sharma-IPS Officer, UP Cadre (73 RR, 2020 Batch)
Sukhvinder Kaur – Chief General Manager, (Retail Loans) – SBI - Girish Patnaik – Head Receivables Management Risk, Bank of Baroda
- Rajaram Manian B – Chief Risk Officer, Tyger Capital
- Mehul Gandhi – Chief Executive Officer, Reliance Asset Reconstruction Company Limited
- Mayank Sharma –Chief Audit Executive, IIFL Finance
Rishabh Goel – Co-founder and CEO, Credgenics - Ashok Ojha – Chief Collections Officer, TVS Credit
- Niraj Kaushik – Deputy CEO, Aye Finance Pvt. Ltd, Aye Finance
- Peeyush Jindal – Chief Credit Officer, Hero Housing Finance
Ashish Jain- Head -Strategy / Receivables Management at Bank of Baroda - Jhanjee Nitesh Kumar – Head – Collections, IIFL Finance
- Nilesh Dasri – Product Head – Digital Collection, ICICI Bank
and many more…
These experts shared transformational insights into digital enablement, customer experience, field force strategies, and next-gen tools for scalable loan recovery.
Summit Highlights Included
- 500+ 1:1 Buyer–Seller Meetings: Facilitated direct business discussions and partnership opportunities.
- Live Exhibitions: Showcased leading-edge technology in loan management, collections automation, credit analytics, and LegalTech.
- Interactive Panels & Fireside Chats: Fostered peer-to-peer learning and cross-sector collaboration.
Attendees applauded not only the agenda and speakers but also the execution, hospitality, and precision of the event:
“Attended Day 2 and can say, one of the best summits I’ve attended. Disciplined team, well organized. Not only speakers, but delegates were well received and guided. Most important, schedules were on time.”
— Narasimha Murthy, Head – Risk, Compliance & CRO, John Deere Financial India (Pune HO)
“Thank you for inviting me to a wonderfully organized and truly informative and engaging Credit & Collection Summit. The speakers from government services were enriching and crisp. I had meaningful discussions and connected with many industry peers and stalwarts. Thank you for extending a royal treatment.”
— Sondeep Chatterjee, Head of Strategy &Collection, Jio Credit
“You and all your team members work with passion and dedication, which is evident from the outcomes. All participants and sponsors are so happy with your work—it goes beyond words.”
— Girish Patnaik,Head Receivables Management Risk at Bank of Baroda
The 2025 Awards Night
The summit concluded with a prestigious Awards Gala, recognizing excellence across 11+ categoriesof innovation, compliance, technology, and impact. These awards honored organizations and individuals who demonstrated outstanding performance in customer-centric collections, legal innovation, and tech-powered debt management.
Partners and Sponsors
The success of the event was made possible by visionary support from organizations including:
- Presenting Partner-Credgenics
- Agentic AI Collections Partner-Gnani.ai
Platinum Partners-Vymo, Presolv360 - Gen-AI Collections Partner- Sarvam
- Full Stack Platform Partner-Rezolv
- All-in-One Collections Partner-CredResolve
- Collections Communications Platform-ClearTouch
- Phygital Debt Collection Partner-Mobicule (mCollect)
Gold Partners
- Resollect
- Dista
- Provakil
- OTO-BIDS
- Credility
- LeadSquared
- Altruist
- Data Sutram
Silver Partners
- DSA Legal
- Enterprise Tiger
- Saarthi.ai
- Beveron Technologies
- Virtual Team
- Osian
- iKonTel
ODR Partner WeVaad
CPaaS Partners Alohaa,
CCaaSPartner Exotel
Repayments Technology Partner Zava
Exhibitors: EasyRecovery, IT Cart
Credit Score App Partner: Good Score
Supporting Partner:TVS Credit
Associate Partners: Bharat CXO,Fenca , Risk Management Association of India
FinTech SRO Partner: FACE
along with collaboration from senior BFSI stakeholders and legal authorities.
The 3rd Edition of the Credit & Collections Summit & Awards India 2025 firmly established itself as the go-to industry event for debt recovery, credit risk, and digital compliance innovation. By bringing together government bodies, banks, NBFCs, legal firms, and tech disruptors, the summit set the tone for a future where technology and trust go hand in hand—paving the way for a resilient, inclusive, and AI-powered credit economy in India.
